What does Uberman Agency do?

Uberman Agency solves four specific revenue-leaking problems for iGaming operators: brand positioning that doesn't convert, retention systems that don't retain, market entries that burn cash, and lack of competitive intelligence. We work like operators, not consultants, because we've built casino brands from zero ourselves.

How long does it take to see results?

Results depend on what we're fixing. Brand positioning takes two to four weeks. Retention system overhaul takes four to eight weeks. Market entry strategy takes two to three months. Competitive intelligence setup takes two to three weeks. We deliver fast because we've done this dozens of times before.

Can you help with grey market launches?

Grey markets are where we thrive. We've navigated launches across the world where regulations are flexible. We understand payment processor limitations, how to structure brands for grey-zone credibility, which local partners you actually need, and how to build retention systems when traditional advertising is restricted.

Can you help affiliates transition to operators?

Absolutely. We've helped several affiliates make the jump successfully. One client went from directing traffic to others to generating two hundred eighty percent more revenue with their own brand within four months. We handle brand development, platform selection, payment integration, retention architecture, and regulatory navigation while you focus on driving traffic.

Which markets do you cover?

We operate globally from four hubs in Cyprus, Spain, Argentina, and Ukraine. Our strongest expertise includes Europe covering UK, Malta, Nordic countries, Germany, and Eastern Europe. Latin America covering Brazil, Mexico, Argentina, and Colombia. Asia covering Philippines, Thailand, Vietnam, and India. Plus North America with state-by-state analysis. We've done thirty plus geo-specific launches.

How do you improve player retention?

We build psychological retention systems that treat VIPs, casual players, and dormant users completely differently. Our approach includes player segmentation based on behavior, emotional triggers specific to gambling psychology, multi-channel orchestration, brand voice matching player expectations, and gamification mechanics. We've increased retention profit by fifteen to twenty-five percent for multiple operators.

iGaming Case study

Discover UBERMAN's Expertise

Email Automation System: 12 Flows, 67% Churn Reversed | Uberman Agency

Retention Automation Case Study

Email Automation System

How we reversed 67% churn for a 500K+ user casino with 12 behavioral flows & real-time orchestration

67% Churn Reversed 12 Flows / 50+ Branches 500ms Real-Time Sync

The Challenge

• Strong acquisition (100K+ monthly signups)
• But catastrophic 67% player churn in first 30 days
• Existing email = generic, batch-send, no behavioral logic
• Zero coordination between Email + Push channels

Our Solution

We engineered a behavior-driven retention ecosystem with 12 interconnected automation flows, 50+ conditional branches, and real-time data sync — all orchestrated across Email + Push.

→ Learn about our Retention Automation service

Behavior-First Architecture

🎯

Behavioral Triggers

Deposits, gameplay milestones, inactivity, win/loss patterns

🧠

Intelligent Exclusions

Players recently messaged? Automatically suppressed

📲

Multi-Channel Orchestration

Email + Push coordinated by preference & timezone

Top 4 Flows That Drove Results

Flow Name	Strategy Type	Channels	Open Rate	Conversion
Loyalty (VIP) Progression	Status Reinforcement	Email + Push	78%	61%
Onboarding Welcome Series	New Player Activation	Email + Push	71%	52%
Activation First Deposit	Monetization Trigger	Email + Push	69%	58%
Celebration Birthday	Emotional Engagement	Email + Push	68%	34%

Engineering at Scale

⚡ Real-Time Data Sync

500ms latency requirement for triggers

→ Built direct pipeline from gaming platform to CDP

🚫 Intelligent Suppression

Prevent message fatigue across 12 flows

→ Dynamic exclusion logic per player segment

🌍 Global Timezone Orchestration

24 timezones, optimal send windows

→ AI-scheduled delivery by player location

📬 90%+ Deliverability @ Scale

6 months of complex logic at volume

→ Dedicated IP + reputation monitoring

“Retention isn’t about sending more emails. It’s about sending the right message, to the right player, at the right moment — and never annoying them.”

The system now runs autonomously across 500K+ users, reducing churn, boosting LTV, and freeing the marketing team to focus on strategy — not manual segmentation.

Need a Retention System That Actually Works?

We build behavior-driven automation for iGaming brands — no fluff, just profit.

Start Your Project Retention Automation Service

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