Copyright © 2025 by Uberman Agency. All Rights Reserved.
Copyright © 2025 by Uberman Agency. All Rights Reserved.
Done-For-You Retention Systems That Turn Dormant Players Into Revenue Machines
40-150% LTV Uplift
38+ Brands Powered
$12M+ Extra GGR in 2024-25
67% Avg LTV Increase
Most iGaming operators focus on acquisition while bleeding revenue through poor retention. Here’s what’s costing you millions:
Sending the same email blast to all 500K players. No segmentation. No behavioral triggers. No personalization. Result? 67% churn in first 30 days and players who ignore your messages.
You’re sitting on a database of 100K+ inactive players who already trusted you with deposits. Zero reactivation campaigns. That’s millions in GGR left on the table while you burn cash on cold acquisition.
High-rollers generating 80% of your revenue disappear after major events. No personal manager. No call center. No exclusive perks. Your whales swim to competitors who actually call them.
You can’t predict which players will churn, which will become whales, or what triggers redeposits. Flying blind means reacting to problems instead of preventing them. Your LTV models are guesswork.
Email sends at 3 AM. SMS arrives 2 hours later. Push notification fires randomly. Players get contradicting bonuses across channels. Your retention “system” is actually 5 tools that hate each other.
It takes 6 months to hire a CRM team, another 3 months to build flows, and campaigns launch when the market has moved on. Meanwhile, competitors with retention agencies are already printing money.
Yet most operators spend 90% of their budget on media buying and affiliate commissions. The math is simple: increasing player LTV by 50% is worth more than doubling your traffic. That’s exactly what we do—without you hiring a 15-person retention team.
We don’t sell consulting decks. We build revenue-driving retention systems tailored to casino, sportsbook, poker, game providers, payment platforms, and turnkey/white-label operators.
Behavior-driven email flows with 50+ conditional branches. Real-time 500ms data sync. Multi-channel orchestration across email + push.
Hyper-personalized SMS achieving 2-7% deposit conversion with geo-timed delivery and behavioral triggers.
Web + app push with intelligent frequency capping, timezone optimization, and channel preference logic.
In-platform engagement tools (Kadam-style) boosting session time by 30-60% with gamified experiences.
Complete VIP systems from zero: personal managers, call scripts, gifting strategies, exclusive events.
We call your whales personally. Native speakers. Custom retention scripts. 30-40% redeposit rate in 72 hours.
Smart reward logic preventing bonus abuse while maximizing emotional engagement and perceived value.
AI-powered player scoring predicting churn and value with 92% accuracy. Recency, Frequency, Monetary analysis.
Bring dead players back to life. Cohort-based campaigns achieving 12-16% reactivation on 90-180 day dormancy.
We don’t fake metrics. Every case study is verified GGR uplift with measurable KPIs.
67% player churn in first 30 days despite 100K+ monthly signups. Generic batch email with zero behavioral logic. No channel coordination.
Built 12 behavioral flows with 50+ conditional branches. Integrated CDP with 500ms real-time sync. Orchestrated email + push with timezone-aware delivery.
High-value bettors disappearing after major tournaments. No personal touch. Zero post-event re-engagement.
Built dedicated VIP call center with native Portuguese agents. Designed personalized cashback offers. Implemented post-event re-engagement protocol.
Massive database of players inactive for 6+ months. Zero reactivation attempts. Dead inventory sitting idle.
Segmented database into 4 cohorts (noDep, 1-3 dep, 4-8 dep, 8+ dep). Tailored free spins by provider preference for each segment.
30% Q2Q GGR drop from high-roller segment. Engagement falling. Need exclusive retention mechanic.
Created 4-stage weekly tournament exclusively for high-rollers with physical prizes. PUSH on each stage + position changes. Personalized email to each participant.
56% churn on Registration-to-Deposit phase. Players register but never convert to first deposit.
10-minute welcome offer push post-registration. Failed deposit → alternative payment method push. Second failure → support push.
Sports betting database going cold. Players inactive 90+ days with no re-engagement strategy.
Segmented into 4 cohorts by deposit history. Prepared freebets + free spins personalized to each segment’s preferences.
No endless onboarding. No 6-month roadmaps. We launch high-impact campaigns in 14-21 days.
We analyze your current CRM stack, player data, segmentation logic, channel performance, and identify LTV leaks. Full audit + 12-month roadmap delivered in 48 hours.
Choose fixed-price setup or success-fee model (8-12% of verified GGR uplift). Zero upfront cost on success-fee. You only pay when we increase your revenue.
Your first campaigns go live in 14-21 days. We start with highest-impact opportunities: reactivation, onboarding optimization, or VIP retention—whatever moves the needle fastest.
Monthly LTV, reactivation rate, deposit frequency, and GGR reports. Full transparency on what’s working. Continuous A/B testing and optimization. You win → we win.
From crypto casinos to enterprise sportsbooks—if you need players to stay and spend more, we’ve got you covered.
T1 markets need compliance-first messaging and VIP white-glove service. T2 markets balance aggression with sustainability. T3/emerging markets require high-velocity SMS, localized bonuses, and mobile-first flows. We’ve built retention systems across 40+ countries—we know what works where.
Choose fixed-price predictability or success-fee alignment. Most clients choose success-fee because it means we eat our own cooking.
Not sure which model fits? Book a call and we’ll recommend the best structure for your brand size, GGR, and growth stage.
What iGaming operators ask us before pulling the trigger
Book a free retention audit and discover exactly how much GGR you’re leaving on the table—and how to capture it in the next 90 days.
Copyright © 2025 by Uberman Agency. All Rights Reserved.